Careers

DRIVING RANGE ATTENDANT OVERVIEW:  This position is responsible for guest and customer service that includes but is not limited to picking, cleaning, stocking of golf balls for daily business requirements. This position directly reports to the professional staff.

Responsibilities:
• Provides exceptional guest service
• Follows policies, procedures and service standards
• Opens and closes the range
• Picks range using equipment and washes golf balls ensuring adequate supply is available at the range during assigned shift
• Maintains facility cleanliness
• Performs equipment preventative maintenance
• Cleans customer and rental clubs when requested
• Assists the professional staff with tournament set-up
• Performing other duties as assigned
Qualifications:
• Ability to be courteous to members and guests of the property providing exceptional customer service with the ability to develop relationships
• Ability to operate a golf cart, four-wheel drive Jeep, and driving range picker
• Ability to operate a golf ball washer
• Possess valid Driver’s License
• Must be at least 18 years of age
• Possess the ability to have a professional presentation
• Must have the ability to communicate with guests and respond to questions about the course in a friendly manner possessing a knowledge of golf
• Possess the physical stamina to perform the duties of the job to include the ability to lift, push, pull or carry up to 90 pounds, stand, walk, stoop, reach, bend at waist and perform repetitive hand, wrist and foot action, and withstand a range of outside weather conditions (heat/cold, rain/snow, etc.) as well as prolonged exposure to sunlight for 8 hour shift.
• Ability to work days, nights, weekends, holidays

Information about this Job: Overview: Responsible for providing general operational support for the tournament, assist with the planning, promoting and staging of a large-scale, nationally televised professional sporting event.

Responsibilities:
• Follow all training, general safety rules and regulations, policy, procedures and service standards while performing job duties.
• Provide general support and work closely with the Tournament Staff on advance planning, tournament set-up, and various other duties related to the event.
• Assist the Tournament Staff with administrative tasks and marketing services.
• Assist the Tournament Staff with implementation of specific operational plan.
• Assist in sponsorship activation and other related tournament week events.
• Assist w/editing of collateral materials, website and media advertisements and preparation of large scale mailing relating to sponsorships and ticket sales.
• Interface with tournament volunteers, spectators, LPGA Professionals, executives, etc.
• Complete other duties as assigned by tournament management team  as required
Qualifications:
• Possess a valid state drivers’ license
• Possess excellent written and verbal communication skills and the ability to utilize them effectively with clients, vendors and internal departmental staff.
• Must be professional in appearance
• Must be strong in MS Office and Internet savvy
• Ability to lift, push, pull a minimum of 25 lbs as required
• Ability to stand, walk, sit for an extended period of time
• Ability to stoop, kneel reach or perform repetitive foot and hand action
• Ability to work inside/outside in various weather conditions to support event as required
• Possess enthusiasm, a positive attitude, and a passion for events
• Ability to be organized and detail oriented with a focus on attention to details while completing multiple assigned tasks in a fast paced environment
• Ability to work nights, weekends and holidays
 

Responsible for dish and pot washing, keeping floors clean daily, taking out waste products (trash, recycling, etc.), keeping back dock clean and overall upkeep of the kitchen. Primary Responsibilities:

• Washing of all kitchen and service ware, cleaning of kitchen, taking out waste
• Maintain thorough cleanliness and sanitation of work area; other cleaning as necessary
• Performing other duties as assigned

Required Work Skills and Knowledge:

• General knowledge of kitchen sanitation
• Ability to lift, push, pull and carry a minimum of 25 pounds
• Ability to stand for 8-10 hours in a hot environment
• Food Handler Card required (certification through Kingsmill upon hire)
• Must have excellent written and oral communication skills
• Ability to work days, nights, weekends, holidays

Required Education and Experience:

• Must be at least 18 years old

Preferred Education and Experience:

• High School or GED

 

Purpose:  Responsible for set up, service (food & beverage), and teardown of events and meetings according to BEOs Banquet Event Orders. Primary Responsibilities Pre-meal duties can include:

• Lays table linen, china, glassware, table tops, bar set ups, etc.
• Fills water pitchers and brews hot beverages
• Prepares salt and pepper, cream, sugar bowls, rolls, butter and salad dressings

During the meal duties include:

• Serves the meal. (Meals are served from the left side of a guest while empty dishes are cleared from the right. When serving a table, ladies must always be served first)
• Refills water glasses and other drinking glasses between courses
• Tends to other miscellaneous needs that guests in their area may have
• Maintains guest/customer interaction

After the meal duties include:

• Clears dishes from table and prepares them for the dishwashers
• After guests depart, clears the table of any remaining items and takes them back to their respective storage places
• Tears down and cleans all banquet events and banquet storage including the back of the house areas
• Performs other duties as assigned

Required Work Skills and Knowledge:

• Excellent verbal and written communication skills
• Ability to communicate with guests and respond to their questions and needs
• Strong reading skills
• Knowledge of food, wine, liquor, beer and styles of service such as plated, buffet, family style, receptions, etc.
• Knowledge of pertinent health regulations and liquor laws
• Food Handler Card required (certification through Kingsmill upon hire)
• TIPS (Training for Intervention Procedures) certification required (available through Kingsmill upon hire)
• Ability to lift, push, pull and carry a minimum of 40 pounds
• Ability to lift loaded food tray above shoulder
• Ability to stand, walk, stoop, kneel, crouch and reach for an extended period of time
• Ability to bend at waist and perform repetitive food and hand action
• Required good hand/eye/foot coordination
• Ability to work days, nights, weekends and holidays

Preferred Work Skills and Knowledge: 

• Micros Point of Sale system a plus
• Hotel banquet experience preferred
• 1 year of food & beverage service operation preferred

Required Education and Experience: 

• Must be at least 18 years old
• High school diploma or GED

 

Responsible for performing all spray applications and fertilizer applications.  Assists with special projects and irrigation.

Responsibilities:
• Follows all training, general safety rules and regulations, policy, procedures and service standards while performing job duties
• Handles pesticides correctly according to the warning labels and SOPs
• Exercises care for tools and equipment used on the job
• Responds to emergency events and other scheduled property events
• Performs the application of chemicals, fertilizers and pesticides to turf and ornamental areas.
• Repairs and operates all aspects of irrigation including irrigation controls, heads and lines
• Operates and  services pump station
• Diagnoses wilt and hand waters greens
• Performs other duties as assigned
Qualifications:
• Possesses knowledge of common turf weeds, plant diseases and pests
• Proficient in troubleshooting and repairing irrigation controllers
• Possesses State Registered Spray Technician license or the ability to obtain one within 30 days of hire
• Possesses State Applicators License or the ability to obtain licensure within 30 days of hire
• Possess a valid state drivers’ license
• Previous landscape experience preferred
• High School diploma or GED
• Ability to withstand a range of outside weather conditions (heat/cold, rain/snow) including prolonged exposure to sunlight
• Ability to lift, push, pull a minimum of 50 pounds
• Ability to stand, walk, stoop, knee, crouch, reach for an extended period of time
• Ability to bend at the waist and perform repetitive foot and hand action
• Possesses good hand/eye/foot coordination required
• Ability to work days, nights, weekends, holidays

Purpose

• Assists the chefs in all basic food preparation both in banquets and a la carte service.  Assists in the opening and closing of the kitchen, shift reports, inventory and some ordering

Primary Responsibilities

• Daily production and preparation of food for banquets and a la carte
• Supervision of staff
• Administrative duties including shift reports
• Responsible for organizing small teams so that meals go out on time and work areas remain clean and orderly
• Oversees preparation, cooking and presentation of meals in a specific venue
• Directing staff in preparing, cooking and presenting culinary dishes and enforcing health and hygiene standards in the kitchen
• Maintain thorough cleanliness and sanitation of work area; other cleaning as necessary
• Perform other duties as assigned

Required Work Skills and Knowledge 

• Good organizational and communication skills
• Extensive knowledge of food preparation, sanitation, food safety and knife skills
• Food Handler Card required (certification through Kingsmill upon hire)
• Ability to lift, push, pull and carry a minimum of 25 pounds
•  Ability to stand for 8-10 hours in a hot environment
•  Ability to work days, nights, weekends, holidays

Required Education and Experience 

• 3 years of work in a professional kitchen with 6 months in a lead cook (First Cook) role or formal kitchen training and degree from an accredited culinary school, apprenticeship or equivalent work experience

Preferred Education and Experience 

• Knowledge of sauces, soups, kitchen
• 6 months of supervisory experience preferred in a restaurant/food outlet

 

Overview: This position is responsible for performing manual and semi-manual grounds maintenance functions. The handiwork performed is vital to the overall maintenance of the property including cleaning as required due to storm events.

Responsibilities:
• Following all training, general safety rules and regulations, policy, procedures and service standards while performing job duties
• Performing manual labor to include: raking, blowing, push mowing, string trimming and edging, mulching, planting, seeding, sodding, aerification and general clean up duties
• Handling pesticides correctly per SOPs
• Performing work using equipment including but not limited to: push mowers, backpack blowers, edgers, spray equipment, weed eaters, small vehicles, and sidewinder equipment
• Using and caring for hand tools and equipment issued on the job
• Responding to emergency storm events (IE snow, tornados, hurricanes, etc)
• Performing other duties as assigned
Qualifications:
• Must possess a valid state drivers’ license
• Must be able to withstand a range of outside weather conditions (heat/cold, rain/snow) including prolonged exposure to sunlight
• Ability to lift, push, pull a minimum of 50 pounds
• Ability to stand, walk, stoop, knee, crouch, reach for an extended period of time
• Ability to bend at the waist and perform repetitive foot and hand action
• Good hand/eye/foot coordination required
• Ability to work days, nights, weekends, holidays

Responsible for portraying a professional demeanor and providing exemplary customer service; is initial contact for marina guests; disseminating correct information in a timely fashion, meeting guest service requests with accuracy, and renting equipment. Must maintain high standards of personal and facility neatness. Duties including working in marina store, marina pontoon boat, pond and jet ski rentals. Responsibilities:

• Performs cleaning both indoors and outside including litter pick up
• Provides fuel dock and transient assistance
• Performs Open / Closing and mid- day merchandise facility upkeep
• Performs sales transactions, POS operations manning the cash register and retail operations assisting guests with purchases and rentals
• Cleans/opens/closes the retail area making a good impression for guests
• Performs other duties as assigned.

Requirements:

• Knowledge of boating and safety rules.
• Must be able to work outdoors in un-shaded areas for extended periods of time.
• Must have excellent customer service skills and basic computer knowledge.
• Must be 16 years or older
• Must be able to swim.
• Capable of lifting 50 lbs.
• Ability to stand for long periods of time
• Ability to run a cash drawer
• Possess professional appearance
• Ability to work independently
• Must have excellent oral communication skills and be able to interact with members, guests and other internal departments
• Requires ability to walk, stoop, kneel, crouch or crawl, sit and climb or balance
• Must have the ability to work weekends & holidays
• Virginia Boat License

Job Summary: Assists the Chef De Parties in all basic food preparation both in banquets and a la carte service

• Basic knowledge of food preparation, sanitation, food safety and knife skills
• Knowledge of soups and sauces preparation
• Food Handlers Card required (certification through Kingsmill upon hire)
• Ability to lift, push, pull and carry a minimum of 25 pounds
• Ability to stand for 8-10 hours in a hot environment
• Ability to work days, nights, weekends, holidays

Responsibilities:

• Assist in production and preparation of food for banquets and a la carte and perform work duties according to Prep List posted in banquet kitchen per recipe
• Ensure safety conditions in food areas
• Effective food management
• Ensures proper plating
• Timely management of food orders and recipes
• Utilization of food resources
• Follow standard recipes for food prep
• Confirms consistency of standard recipes
• Routine preparation, cooking and serving of food
• Maintain thorough cleanliness and sanitation of work area; other cleaning as necessary

Required experience and education:

• Basic and secondary kitchen training required
• Formal kitchen training and degree from an accredited culinary school, apprenticeship or equivalent work experience
• 3 years of work in a professional kitchen

Purpose: Assists the chefs in all basic food preparation both in banquets and a la carte service. Primary Responsibilities: 

• Assists in production and cold preparation of food for banquets and a la carte
• Daily preparation of food items in pantry, fry and other stations in the kitchen
• Prepares all food items as directed in a sanitary and timely manner
• Follows recipes, portion controls and presentation specifications as set forth by venue
• Maintain thorough cleanliness and sanitation of work area; other cleaning as necessary
• Perform other duties as assigned

Required Work Skills and Knowledge:

• Food Handlers Card required (certification through Kingsmill upon hire)
• Ability to lift, push, pull and carry a minimum of 25 pounds
• Ability to stand for 8-10 hours in a hot environment
• Basic knowledge of food preparation, sanitation, food safety and knife skills
• Must have excellent written and oral communication skills
• Ability to work days, nights, weekends, holidays

Preferred Education and Experience:  This is a seasonal position for students currently enrolled in an accredited program requiring an externship as part of the program. Job Application

Purpose: Responsible for preparing and distributing golf carts to customers.  Seasonal position may have hours through October based on business levels. Primary Responsibilities: 

• Provides guest service
• Tows, cleans and preps golf carts fleet for daily business
• Keeps facility clean
• Performs equipment preventative maintenance
• Cleans customer Clubs
• Rental club cleaning as required
• Assists staff with tournament set up
•  Other duties as assigned

Required Work Skills and Knowledge:

• Ability to operate a golf cart
• Ability to operate a four-wheel drive jeep
• Ability to operate a Driving Range Picker
• Ability to lift, push, pull or carry 80 pounds
• Ability to stand for long periods of time
• Ability to bend at waist and perform repetitive hand, wrist and foot action
• Must have the ability to orally communicate with guests
• Must be able to withstand a range of outside weather conditions (heat/cold, rain/snow, etc.)
• Must be able to withstand prolonged exposure to sunlight
• Honest, friendly and outgoing personality
• Must be able to work well within a group
• Candidates must have professional presentation and strong customer service skills
• Virginia Driver’s License
• Ability to work days, nights, weekends, holidays

Required Education and Experience: Must be at least 16 years of age Preferred Education and Experience:  High School Diploma or GED Knowledge of golf      

Purpose: Responsible for preparing and maintaining 13 clay courts and 2 hard courts to the highest quality playing standard using the necessary equipment. Primary Responsibilities: 

• Prepares and maintains 13 clay courts and 2 hard courts, including rolling, brushing and lining the courts
• Supplies and tracks towels, ice, water, cups and empties trash on courts
• Maintains and/or improves the look of the decks, grounds, storage rooms, garage and the contents.  Cares for golf cart, roller machine and other tools used
• Advises supervisor of problems pertaining to the courts
• Works pro shop clerk shifts as needed
• Performs other duties as necessary

Required Work Skills and Knowledge: 

• Must be dependable, trustworthy, and have a positive attitude
• Candidates must have proven job stability through strong work history
• Candidates must have professional presentation and strong customer service skills
• Must possess excellent communication skills with the ability to answer guest and member questions
• Experience in related position is preferred
• Ability to operate a roller and golf cart
• Good time management skills
• Ability to lift, push, pull, or carry up to 50 lbs., or up to 80 lbs. with assistance
• Ability to stand, walk, stoop, kneel, crouch, reach for an extended period of time
• Ability to bend at waist and perform repetitive foot and hand action
• Good hand/eye/foot coordination required
• Must be able to withstand a range of outside weather conditions (heat/cold, rain/snow, etc.)
• Must be able to withstand prolonged exposure to sunlight
• Must be capable of working days, nights, weekends, holidays

Preferred Work Skills & Knowledge: SHIFT: 7 a.m. to 12 p.m. weekends and 3 p.m. to 7 p.m. weekdays Required Education and Experience:

• Must be at least 16 years of age
• Valid driver’s license

   

Purpose: Responsible for Guest/Customer service and experience on the golf course.

• Primary Responsibilities: Monitoring pace of play
• Starting golfers Filling water coolers with ice and water
• Fore caddying
• Shuttling golfers
• Searching for lost and found items
• Other duties as assigned by the Director of Golf Operations or Professional Staff

Required Work Skills and Knowledge:

• Ability to be friendly and outgoing when interacting with members and guests
• Ability to operate a golf cart
• Operate Driving Range Picker
• Valid Driver’s License
• Candidates must have proven work ethic through strong work history
• Candidate must have professional presentation and strong customer service skills
• Must be able to withstand a range of outside weather conditions (heat/cold, rain/snow, etc.)
• Must be able to withstand prolonged exposure to sunlight
• Ability to lift, push, pull or carry up to 40 pounds
• Ability to stand for long periods of time
• Ability to bend at waist and perform repetitive hand, wrist and foot action
• Must have the ability to orally communicate with guests
• Ability to work days, nights, weekends, holidays
• Good hand/eye/foot coordination required

Required Education and Experience: Must be at least 16 years of age Preferred Education and Experience: High school diploma or GED Experience in related position and knowledge of golf Job Application  

Responsible for making the first impression when entering the Sports Club, greeting guests and members in a positive and welcoming manner as well as checking member IDs, answering phones, and performing basic computer operations to perform cash handling. Primary Responsibilities:

• Greeting guests
• Checking member IDs
• Providing directions
• Answering phones
• Booking and ringing out personal training sessions
• Selling tokens and passes for members and guests
• Maintaining a clean and organized fitness center
• PM shift maintains men’s locker area and checks in all male spa appointments.
• Other duties as assigned

Required Work Skills and Knowledge:

• Ability to be punctual and organized
• Must be energetic and capable of multi-tasking
• Must have basic computer skills and able to learn quickly
• Candidates must have professional presentation.
• Ability to lift, push, pull or carry up to 40 pounds
• Ability to stand for long periods of time
• Ability to withstand constant movement of extremities
• Ability to bend at waist and perform repetitive hand, wrist and foot action
• Possesses knowledge of occupational hazards, safety precautions and safety regulations related to recreational activities and other work related precautions
• Possesses considerable knowledge of principles and processes for providing excellent customer service
• Must have the ability to enforce operating policies and procedures in an effective and courteous manner.
• Ability to communicate complex directions and information effectively so others will understand
• Ability to listen and understand questions and ideas presented verbally and in writing
• Ability to work days, nights, weekends, holidays
• Required Education and Experience:
• Must be at least 16 years of age.
• Preferred Education and Experience:
• Experience in a customer service field
• High school diploma or GED

Job Summary:

• To provide quality food and beverage service to guests.

Primary Responsibilities:

• Excellent verbal and written communication
• Command of the English language
• Strong reading skills
• Knowledge of food, wine, liquor, beer and styles of service such as plated, buffet, family style, receptions, etc.Knowledge of pertinent health regulations and liquor laws
• Food Handler Card required (certification available through Kingsmill upon hire)
• TIPS (Training for Intervention Procedures) certification required (available through Kingsmill upon hire)
• Ability to stand for 8-10 hours in a hot environment
• Ability to lift, push, pull, carry a minimum of 40 pounds
• Must be able to lift loaded food tray above shoulder
• Ability to walk, stoop, kneel, crouch, reach for an extended period of time
• Ability to bend at waist and perform repetitive foot and hand action
• Good hand/eye/foot coordination required
• Ability to work days, nights, weekends and holidays
• Experience with Micros Point of Sales system a plus
• Must be at least 18 years of age
• 1+ years equivalent food & beverage/restaurant required
• Candidates applying for Eagles must have 2+ years with upscale/fine dining experience preferred

Responsibilities:

• Provide service to guests to include explaining menu and specials, taking orders, upselling, presenting the check/securing payment and other needs as required
• Perform accurate cash handling
• Clean and prepare dining room to include: side stations, pantry service areas, lobbies, tables, lounge and proper knowledge of pertinent health regulations
• Maintain thorough cleanliness and sanitation of work area; other cleaning as necessary
• Restock and order supplies for dining room: table linen, flatware, glassware and condiments
• Assist in new employee training to include: demonstrating service procedures and policies and introducing menus
• Attend company and/or departmental mandated meetings and training

Overview:  Responsible for ensuring all assigned grounds in the residential areas are maintained according to residential contracts and Preferred Hotel property standards and overall quality.

Responsibilities:
• Follow all general safety rules and regulations while performing job duties
• Generate weekly reports to manager on labor hours and grounds conditions.
• Assist in generating daily work assignments then overseeing and working with a small crew of 5-8 people on those assignments.
• Assist in on-site training of groundskeepers and gardeners and is responsible for resort landscape activities in the absence of the superintendent/supervisor.
• Perform all duties of Gardener Steps 1, 2 & 3 with proficiency
• Ensure that all assigned work is completed in a timely and efficient manner
• Train groundskeepers and gardeners in steps pertaining to gardening/landscape operation
• Perform weekly inspections of landscape areas and generate detailed reports
• Perform special projects and perform other duties as deemed necessary
Qualifications:
• Possess knowledge of commonly used native shrubs, trees, perennials and annuals used on the property
• Ability to operate a backhoe front bucket
• Ability to hand dig in various climatic conditions (hot/cold temperatures), lift, push, pull a minimum of 50 pounds, stand, walk, stoop, kneel, crouch, reach, bend at the waist and perform repetitive foot and hand action, withstand a range of outside conditions (heat/cold, rain/snow), withstand prolonged exposure to sunlight for up to 8 hour shift
• Good hand/eye/foot coordination required
• Ability to operate hand tools
• Ability to operate power hand tools
• Strong verbal and written communication skills
• Strong interpersonal and organizational skills
• Must be customer service oriented
• Possess valid VA Driver’s License
• Must be at least 18 years of age
• Experience in related position is required
• Must possess valid Virginia Registered Technician License or the ability to obtain within 90 days of hire
• Certified to spread or spray pesticides (or the ability to obtain certification within 90 days)
• Ability to work days, nights, weekends, holidays

Responsible for proficiently running all aspects of the tennis shop, serving guests, members and customers. Primary Responsibilities:

• Communicates information and answers inquiries of members and guests
• Rents Bikes
• Provides ball machine assistance
• Helps service and rings-up customers
• Re-stocks products
• Cleans the shop
• Opens and closes the shop
• Ability to assist with returned items
• Other duties as assigned

Required Work Skills and Knowledge:

• Must be able to work well with little direct supervision as well as with other team members.
• Position requires flexible availability.
• Candidates must have proven work ethic through strong work history.
• Candidates must have professional presentation and strong customer service skills.
• Candidate must be able to multi-task.
• Ability to lift, push, pull or carry up to 25 pounds
• Ability to stand for long periods of time
• Ability to bend at waist and perform repetitive hand, wrist and foot action
• Ability to work days, nights, weekends, holidays
• Basic computer skills
• Ability to run a cash drawer
• Excellent verbal and written communication skills
• Possesses knowledge of occupational hazards, safety precautions and safety regulations related to recreational activities and other work related precautions
• Ability to communicate complex directions and information effectively so others will understand
• Ability to listen and understand questions and ideas presented verbally and in writing
• Ability to work days, nights, weekends, holidays (Primarily working shifts 12 p to 7 p evenings and/or 7 a to 1 p or 12 p to 7 p weekends)

Required Education and Experience:   

• Must be at least 16 years of age.

Preferred Education and Experience:   

• High school diploma or GED is preferred
• Customer service and retail experience preferred.

Job Summary: Responsible for taking reservations for rooms and various venues at the resort. Requirements:

• Strong communication skills
• Ability to understand written and verbal instruction
• Ability to upsell resort packages
• Ability to carry, push or pull up to 30 pounds
• Ability to work days, nights, weekends, holidays
• Excellent telephone and communication skills
• Must be at least 18 years of age
• High School diploma or GED
• 1-2 years guest service/customer service experience
• Prefer customer service experience in a hospitality/resort environment

Responsibilities:

• Taking reservations for resort rooms, the Spa, dining, golf tee time and group bookings
• Accurately obtaining deposit information from the customer
• Expertly answering questions pertaining to the resort, our packages and the reservation process
• Upselling resort packages

 

Job Summary: Responsible for the set up, service and sanitization of their venue.

• Ability to lift, push, pull or carry up to 40 pounds
• Must be able to lift loaded food tray above shoulder
• Ability to stand, walk, stoop, kneel, crouch, reach for an extended period of time
• Ability to bend at waist and perform repetitive foot and hand action
• Good hand/eye/foot coordination required
• Ability to stand for 8-10 hours in a hot environment
• Command of English
• Excellent verbal and written communication
• Strong reading skills
• Knowledge of food, wine, liquor, mixology, beer and food service
• Knowledge of pertinent health regulations and liquor laws
• Food Handler Card required (certification available through Kingsmill upon hire)
• TIPS (Training for Intervention Procedures) certification required (available through Kingsmill upon hire)
• Ability to work days, nights, weekends, holidays

Responsibilities:

• Provide service to guests to include explaining menu and specials, taking orders, upselling, presenting the check/securing payment and other needs as required
• Set up to include liquor, beer, wine, glassware, garnishes, back bar, etc.
• Provide service to guests at the bar and in lounge areas to include explaining menu and specials, taking orders, upselling, presenting the check/securing payment and other needs as required
• Perform accurate cash handling
• Maintain thorough cleanliness and sanitation of work area; other cleaning as assigned
• Performing proper mixology, pouring wines, beers
• Breakdown of bar area including cleaning of all equipment, coolers, shelves, counters, lounge tables, counting inventory, restock and order supplies, liquor, beer, wine, etc.
• Assist in new employee training to include: demonstrating service procedures and policies and introducing menus
• Attend company and/or departmental mandated meetings and training

 

Job Summary: To promptly provide food and beverage service to guests in condominium units; to provide accurate, up to date information about our restaurants and the resort; responsible for taking room service orders over the phone and placing them in the computer. Requirements:

• Excellent verbal and written communication
• Command of English
• Strong reading skills
• Knowledge of food, wine, liquor, beer
• Knowledge of pertinent health regulations and liquor laws (training available through Kingsmill upon hire)
• Food Handler Card required (certification available through Kingsmill upon hire)
• Ability to lift, push, pull, carry a minimum of 40 pounds
• Must be able to lift loaded food tray above shoulder
• Ability to stand, walk, stoop, kneel, crouch, reach for an extended period of time
• Ability to bend at waist and perform repetitive foot and hand action
• Good hand/eye/foot coordination required
• Ability to work days, nights, weekend, holidays
• Must possess a valid driver’s license
• Must be at least 18 years of age

Responsibilities:

• Provide accurate information about our restaurants/resort, to include hours of operation, menu selection, dress code, etc.
• Accurately and promptly deliver food and beverage service in rooms
• Funnel reservations calls to appropriate areas for restaurant and holiday meals
• Communicate effectively with other team members in order to maintain day to day operations of the department
• Place room service orders accurately in the computer and help prepare meals for delivery
• Properly operate motor vehicle in accordance with state and local laws in order to deliver goods
• Maintain cleanliness of work space and automotive vehicle according to standards
• Position requires the ability to work days, nights, weekends, holidays

 

Job Summary: The Bell Attendant is responsible for providing a warm and friendly welcome, escorting our guests to and from their rooms and assisting them with luggage. The ideal candidate will have a passion for guest services and ensure that guests feel at home. This is the ideal position for someone who enjoys guest interaction, resolving problems, and working in a fast paced environment.

• Excellent interpersonal and communication skills
• Ability to lift, push, pull a minimum of 40 pounds
• Ability to stand and/or walk for an extended period of time in extreme outdoor environmental conditions
• Ability to stoop, kneel, reach or perform repetitive foot and hand action
• Ability to bend at waist
• Ability to understand written and verbal instructions
• Ability to work days, nights, weekends, holidays

Responsibilities:

• Welcoming guests
• Assisting with luggage and resort directions
• Accurately answering questions regarding the resort and local area
• Delivering guest requests
• Keeping golf carts and van (non CDL) clean and presentable
• Delivering daily newspapers (Monday-Friday)
• Lighting firewood in guests’ rooms
• Delivering amenities

 

Job Summary: Responsible for safely transporting guests around the resort complex and offsite on designated trips. Transportation Drivers are expected to be knowledgeable of area attractions and assist with Bell Services/luggage handling when needed.

• Valid commercial driver’s license (CDL)- class C with passenger enforcement
• DOT certification
• Ability to carry, push or pull up to 40 pounds in extreme outdoor environmental conditions
• Ability to understand written and verbal instructions
• Excellent interpersonal and customer service skills
• Command of English
• Ability to work days, nights, weekends, holidays
• High school diploma/GED

Responsibilities:

• Transporting guests
• Accurately answering questions pertaining to the resort and the local area
• Assisting Bell staff when needed
• Keeping fleet clean and presentable

Job Application

(PDF 66kb)

Job Summary: To ensure the cleanliness of guests’ rooms and the resort

• Excellent customer service and communications skills
• Command of English
• Ability to lift, push, pull or carry a minimum of 25 pounds
• Ability to climb up and down stairs
• Ability to stand, walk, stoop, kneel, crouch, reach for an extended period of time
• Ability to bend at waist and perform repetitive foot and hand action
• Good hand/eye/foot coordination required
• Basic reading skills
• Eye for detail and unwavering commitment to quality
• Ability to work days, nights, weekends and holidays
• Must be at least 18 years of age
• 1 year of guest service experience required
• 6 months of customer service experience preferably in a hospitality environment
• Experience in related position is preferred, but not required

Responsibilities:

• Cleaning daily room assignments to include changing beds, dusting, vacuuming, bathrooms, etc
• Maintaining neatness of guest rooms and patios
• Ensuring neatness and organization of linen huts
• Sweeping and dusting outside condos and other special projects as assigned

 

Job Summary: Welcome all guests as they enter the restaurant. Manage the seating of guests to ensure good balance of tables between servers to ensure good service. Answer guest questions concerning restaurants and general resort information. Performs restaurant related duties pertaining to all aspects of customer service. Requirements:

• Excellent verbal and written communication
• Command of English
• Strong reading skills
• Knowledge of pertinent health regulations and liquor laws (training available through Kingsmill upon hire)
• Food Handler Card required (certification available through Kingsmill upon hire)
• TIPS (Training for Intervention Procedures) certification required (available through Kingsmill upon hire)
• Ability to lift, push, pull, carry a minimum of 40 pounds
• Must be able to lift loaded food tray above shoulder
• Ability to walk, stoop, kneel, crouch, reach for an extended period of time
• Ability to stand for 8-10 hours in a hot environment
• Ability to bend at waist and perform repetitive foot and hand action
• Good hand/eye/foot coordination required
• Ability to work days, nights, weekends, holidays
• Experience with Micros Point of Sale system or reservation software a plus
• Excellent phone skills preferred
• Must be at least 16 years of age
• 1+ years equivalent food & beverage/restaurant experience preferred
• 6 months of customer service experience

Responsibilities:

• Greeting and seating guests
• Provide accurate information about our restaurants/resort, to include hours of operation, menu selection, dress code, etc.
• Answering telephone, providing customer service and processing reservations and to-go orders
• Planning/organizing seating arrangements, communication with other staff members concerning guest needs
• Maintain thorough cleanliness and sanitation of work area; other cleaning as necessary
• Assist in training new employees, attend company and departmental mandated meetings and training

 

Job Summary:

• Assisting Guest Room Attendants with VIP rooms, owner arrivals, moving furniture, cleaning patios, bringing supplies and materials
• Sweeping walkways, emptying trash bins and cleaning fireplaces
• Ensuring neatness and organization of linen huts
• Sweeping and dusting outside condos and other special projects as assigned
• Cleaning of guest rooms when needed
• Basic reading and writing skills
• Eye for detail
• Ability to drive carts and vans
• Valid driver’s license
• Ability to lift, push, pull and carry a minimum of 25 pounds
• Ability to climb up and down stairs
• Ability to stand, walk, stoop, kneel, crouch and reach for an extended period of time in extreme outdoor environmental conditions
• Ability to bend at waist and perform foot/hand actions
• Good hand/eye/foot coordination required
• Ability to work days, nights, weekends and holidays
• Delivering requests to guests in a timely manner
• High school diploma or GED
• At least 6 months in hotel experience or customer service

Responsibilities:

• Delivers items to guests and/or housekeeping as requested
• Cleaning fireplaces (mostly in winter)
• Picking up linen bags from designated section
• Organization and cleaning linen huts
• Cleaning buildings and trash areas

Job Application

(PDF 78kb)

Job Summary: Delivers linen to and from the resort, restocks linen huts and fills all housekeeping huts

• Ability to lift, push, pull or carry up to 50 pounds or up to 75 pounds with assistance
• Ability to sit, stand and walk for long periods of time in extreme outdoor environmental conditions
• Ability to withstand constant movement of extremities
• Ability to bend at waist and perform repetitive hand, wrist and foot action
• Valid driver’s license
• Must be at least 18 years of age
• Command of English
• Proficient in log/record keeping
• Ability to work days, nights, weekends, holidays
• Experience with large delivery style trucks/lifts preferred
• Experience in related position preferred

Responsibilities:

• Deliver linen to and from the resort, stock linen huts
• Assist in Laundry and Housekeeping to process the customer’s needs
• Assist in Laundry and Housekeeping to process the customer’s needs
• Responsible for the cleanliness of trucks, inside and out
• Reload the truck for next day’s deliveries

Job Summary: To assist guests in their purchases at the Mill, ring up such purchases in an efficient and courteous manner and assist in maintaining shelves and keeping products attractively stocked.

• Excellent verbal and written communication skills
• Ability to communicate with the guest
• Strong math and reading skills
• Knowledge of food, beer and styles of service
• Knowledge of pertinent health regulations and liquor laws
• Food Handler Card required (certification available through Kingsmill upon hire)
• TIPS (Training for Intervention Procedures) certification required (available through Kingsmill upon hire)
• Ability to lift, push, pull, carry a minimum of 40 pounds
• Must be able to lift loaded food tray above shoulder
• Ability to walk, stoop, kneel, crouch, reach for an extended period of time
• Ability to stand for 8-10 hours in a hot environment
• Ability to bend at waist and perform repetitive foot and hand action
• Good hand/eye/foot coordination required
• Ability to work days, nights, weekends, holidays

Required:

• 1+ years equivalent food and beverage/restaurant experience or retail cashiering experience required
• Must be at least 18 years of age
• High school diploma or equivalent required

Preferred:

• Experience with Micros Point of Sale system a plus

Responsibilities:

• Provide service to guests to include explaining the menu and specials, taking orders, upselling, securing payment and other needs as required
• Perform accurate cash handling
• Prepare sandwiches/menu items per standards
• Maintain thorough cleanliness and sanitation of work area; other cleaning as necessary
• Perform other duties as necessary
• Empty trash as needed throughout the day

 

Overview: Provide excellent guest service by adhering to properties hospitality standards in assigned retail outlet with advanced level based on skills and experience.

Responsibilities:
• Follow all policy, procedures and service standards.
• Open/close outlet as required.
• Perform all cashiering duties properly; ring up all sales before taking money, call out amount tendered in “dollars and cents”, place bills horizontally under clip, and count back change or perform credit transactions
• Suggest add on sale to every transaction performed.
• Stock product as necessary, making sure all displays are kept stocked, neat and clean within the guidelines of the Retail Standards Manual.
• Keep the sales floor clean; which includes sweeping, vacuuming, dusting, mopping, and trash removal.
• Give accurate helpful information to guests and respond to questions/concerns regarding property and merchandise.
• Alert manager to shrinkage, guest problems and concerns.
• Maintain a safe work area and report any issues to manager
• Advanced level upkeeps shops, merchandising products and creates displays, provides sales services for special orders, assists in physical inventory and inventory control, assists with group amentities, acts as MOD when required and completes paperwork.
• Perform other duties as assigned
  Qualifications:
  • High School diploma or GED
  • 1+ years’ experience in retail
  • Must have professional presentation
  • Excellent communication skills
  • Ability to operate a cash register, handle cash accurately, open and close the store with or without assistance.
  • Demonstrate a basic understanding of retail/merchandise procedures.
  • Ability to function with flexibility and courteous behavior in a high traffic seasonal retail operation.
  • Ability to demonstrate a basic knowledge of product information.
  • Ability to work with a minimum of supervision.
  • Maintain excellent attendance and punctuality.
  • Ability to stand/walk. frequently lift/carry cartons weighing up to 50 lbs., carry boxes/product up/down stairs, bend down or kneel to stock product for up to 8 hour shift
  • Ability to work nights, weekends or holidays.

OVERVIEW: This position provides professional skilled nail services that enhance the appearance of hands and feet (manicures/pedicures) providing exceptional, upscale spa experience for guests booked by the Spa for the property ensuring standards are maintained providing a positive guest experience. Reports to the Assistant Spa Manager. RESPONSIBILITIES:

• Provides manicures and pedicures to guests including filing, buffing, trimming and polishing nails, manages cuticles, smoothing and moisturizing the skin on hands and feet, making for a neat, softer, healthy and attractive appearance
• Ensures each shift that area is safe, sanitized and equipment is in good working order or reports issues to managers, disinfects equipment used during services and sweeps the floors in between guests, straightening and discarding out dated magazines, and dusting the area maintaining a clean and welcoming appearance at all times.
• Sanitizes pedicure tubs after each use
• Portions products for service and monitors product levels placing orders with management prior to running out
• Offers guests products used during service for sale by the spa to increase revenue upselling retail items in nail salon
• Stays current with industry trends and willing to learn new skills and take company sponsored classes
• Makes recommendations to management regarding purchases of new product for use in the nail salon and suggests items for retail sale
• Notifies management of unsafe or malfunctioning equipment immediately
• Follows product and spa protocols
• Makes guests comfortable, offering them a beverage ensuring a positive spa experience
• Performs other duties as assigned

QUALIFICATIONS:

• Possess ability to deliver exemplary customer service and develop relationships with guests
• Possess the ability to be professional in appearance
• Ability to be dependable, punctual and organized
• Possess physical stamina to perform all aspects of this position to include standing, sitting, squatting, stooping, bending, twisting and lifting up to 40 lbs. for 8 hour shift
• Ability to communicate with guests and members to determine their needs
• Ability to work well with little supervision
• Possess Virginia Board for Barbers and Cosmetology Nail Technician issued License
• High School Diploma or GED
• 1 year experience working in a nail salon preferably in a resort or busy nail salon
• Retail sales experience a plus
• Ability to work flexible hours including days, nights, weekends and holiday

Overview: This position is responsible for instructing a variety of safe, invigorating and current group fitness classes to members and guests of the property. At this time, we are specifically seeking a certified aerobics instructor to teach a Muscle Conditioning class on Monday at 7:00am and a Cardio Combo class on Tuesday at 7:00am. Must have availability to sub for other classes as needed. Proof of group fitness and CPR certifications will be required. Reports to Sports Club Coordinator. Responsibilities:

• • • Teaches and instructs classes in assigned area (IE Yoga, Spin, Aerobic, Water, Pilates, Zumba, Muscle conditioning, etc.)
    • Inspects and reports hazardous conditions immediately to management regarding group fitness area, equipment, lockers and restroom facilities used by patrons
    • Assists in maintaining the cleanliness of fitness area providing a clean class environment to patrons (IE removing dirty towels, replacing cleaning wipes, wiping down equipment, etc)
    • Reports any accidents immediately and monitors fitness environment to maintain safety
    • Ensures safety rules, policies and guidelines are followed by members and guests and coaches appropriately when required ensuring that each has a safe and enjoyable experience
    • Develops programming for varying levels and age groups of patrons
    • Performs opening, closing and mid- day facility upkeep before and after assigned class time
    • Performs other duties as assigned

Qualifications:

• • Ability to be punctual
  • Works well with little direction
  • Strong organizational, communication and customer service skills with the ability to provide instructions to the class
  • Must have professional presentation
  • Ability to serve as a positive role model be able to build relationships
  • Must be capable of performing the moves that are instructed including stooping, standing, bending, twisting, turning, squatting, and maintaining balance, lift, push, pull or carry up to 40 pounds for hour long classes
  • Possess knowledge of occupational hazards and precautions related to instructing fitness classes
  • Possess nationally recognized group fitness certification
  • Experience instructing group fitness classes
  • High School Diploma or GED
  • Prefer possession of multiple certifications to instruct a variety of classes such as muscle conditioning, spin, water aerobics, Pilates, yoga, etc.
  • Ability to work days, nights, weekends and holidays

Overview: Responsible for portraying a welcoming, professional demeanor and providing exemplary customer service to guests and staff ensuring the guest experience from walking through the door through checking out is exceptional.

Responsibilities:
• Open and Close the facility ensuring product is secure and doors are locked.
• Initial contact for spa guests check in/check out, greet guests in a welcoming fashion
• Manage, book & update appointment schedules disseminating correct information to guest regarding services as well as provide schedule updates to technicians in a timely fashion and follow through and detailed documentation of appointments
• Provide professional guest centered customer service by answering spa, resort and staff related inquiries about services, appointments, scheduling , and other activities including resolving guest issues and providing manager’s updates
• Accurate billing out guests; recording data; maintaining an accurate bank providing accurate financial/accounting reports daily
• Assist with facility cleanliness and safety, check all areas for clean floors/carpet, check bathroom areas for clean sink area, check shower areas for cleanliness straighten up inventory rooms and dispose of empty boxes, put dirty towels in the hamper and take to laundry pick up area
• Perform administrative tasks: perform accurate daily closing accounting
• Assist with retail/wholesale purchasing, tracking, and inventory
• Assists with group bookings and Central Reservation question
• Handle high volume of telephone calls with guests and central reservations with accuracy
• Upsell spa products and actively engage guests with retail products acting as a salesperson
• Performs duties to include: escorting guests to locker room, stocking amenities, providing locker combination instructions, guest slippers and robes, write orders to for new product (fruit, teas, etc) prior to running out, clean and stock slippers, stock and fold towels and ensure quiet room is tidy
• Engage in appropriate “small talk” with guests
• Report areas in need of repair immediately to supervisors/managers
• Address safety issues immediately; bring to attention of management
• Back up for supervisor during absences
• Performs other duties as assigned by management
Qualifications:
• Must maintain confidentiality of guests under HIPPA
• Must be reliable, responsible, organized and punctual
• Must maintain high standards of personal and facility neatness with professional presentation
• Must be at least 18 years of age
• Computer skills mathematical and cash handling skills required
• Proficiency in Microsoft Word and Microsoft Excel
• Excellent interpersonal communication skills both on the phone and in person
• Must possess the ability to multi-task in a high volume retail environment
• Must be able to sit / stand for up to an 8 hour shift with the ability to lift 25 pounds or more and go up/down stairs and walk throughout the day
• Ability to work well with little direct supervision as well as in a team environment.
• Position requires flexible availability with ability to work days, nights, weekends, holidays as required
• Retail sales experience a plus
• High school diploma, required
• 2 years customer service in a professional hospitality atmosphere; with computer use, retail sales and purchasing experience, required
• AA or BA in Communications, Resort Management, Business preferred
• Spa or Hotel booking experience preferred

Job Summary: Responsible for working with clients booked by the spa and for providing massage and body services that create a healthy stress free environment for relaxing for the clients. Responsibilities:

• Perform massage services booked by members and guests
• Perform services listed in spa massage menu including body treatments
• Maintain a clean and sanitize work environment.
• Maintain and replace linens between appointments.
• Notify supervisor when running low on supplies so they can be reordered.
• Practice healthcare protocol.
• Maintain client schedule.
• Maintain physical fitness.
• Participate in continue education class and remain current on massage techniques.
• Maintain health bulletin board.
• All other duties as assigned.

 

Overview: :   Reporting to the Director of Agronomy, this position is responsible for the operation of the golf course and maintenance activities including: turf grass/plant material maintenance programs, property/asset management, personnel management, budget/forecasting, financial management, member relations, scheduling/maintenance or irrigation systems, pesticide applications, related recordings, and compliance of regulatory issues. The Superintendent works to create an environment where staff is involved and enthusiastic, with open communications and respect for themselves, members, guests and the property.

Responsibilities:
• Responsible for all phases of Golf Maintenance and Agronomic operations, cost control, and personnel.
• Works closely with, advises, and coordinates with the Director on any issues related to golf course maintenance.
• Directs and participates in the construction and maintenance of the grounds.
• May design landscape plans for facility grounds and implements changes.
• Administers and enforces member / guest rules, regulations and policies for staff.
• Supports from the landscape function with members/ guest events.
• Works closely with the Director to operate the facility maintenance in a fiscally responsible and professional manner.
• Responsible for hiring and training staff to include helping to maintain training and performance documentation
• Ensures irrigation systems are operational, ensures repairs are made as well as irrigation duties are being performed to keep the landscape up to standard
• Oversees and performs general maintenance including but not limited to: mowing, raking, blowing, mulching, sod work, aerification and set up
• Ensures watering grounds duties are performed as required
• Supervises 20 or more employees assigning duties
• Reviews direct reports
• Works with vendors and negotiates contracts
• Monitors labor expenses to budget
• Ensures employees are trained in safe work procedures and work is performed in a safe manner by providing technical, operational and safety training for employees to ensure that staff is working within OSHA, club safety, state and federal guidelines for safe working conditions.
• Assists with special projects and performs other duties as assigned
  Qualifications:
• Ability to communicate complex ideas and proposals effectively so others will understand
• Ability to listen and understand information and ideas presented verbally and in writing
• Must possess strong interpersonal and organizational skills
• Possess knowledgeable in general turf grass agronomic practices and landscape techniques
• High school diploma or GED, required
• Possess valid registered Virginia Pesticide Applicator’s License or possess the ability to obtain one within 90 days
• Minimum of 3 years’ experience at the Assistant Superintendent level
• Possess valid driver’s license
• Minimum of a two-year Turf/Agronomy degree or related field

Position Overview:
Kingsmill Resort is seeking an experienced Director of Partnerships to join our Kingsmill Championship (KMC) tournament office in Williamsburg, Virginia. We are looking for an individual with an entrepreneurial spirit to take full responsibility for selling all aspects of professional golf tournament partnerships. This role develops and manages relationships with corporate partners while seeking financial commitments to Kingsmill Championship sponsor packages. Additionally, this position will have direct involvement with all sales, marketing and advertising initiatives to promote and sell tournament sponsorships. The Director of Partnerships reports to the Kingsmill Championship’s Tournament Director and collaborates with Kingsmill Resort’s senior leadership, marketing and sales teams to identify and cultivate new sponsor opportunities. The ideal candidate will have senior level experience and bring an enthusiastic, can-do attitude and proven knowledge of developing, managing and stewarding partnership agreements, ideally in the context of corporate sponsorships.
Kingsmill Resort is one of the most iconic resorts on the east coast, started more than 45 years ago by the Anheuser-Busch Company. Kingsmill has hosted some of the best-known names in golf, including the PGA Tour’s Michelob Championship from 1981 to 2002 and now the LPGA’s Kingsmill Championship.

Essential Duties & Responsibilities:

• Responsible for the development and implementation of tournament sales and marketing strategies and initiatives to meet the sponsorship sales goals for the KMC.
• Maintains a tracking system for ongoing follow up and relationship building with prospects and communicates regularly by phone, mailing lists, email and in-person.
• Qualifies the needs of potential partners and prepares impactful proposals that meet those needs through sponsorship.
• Works with the tournament staff to ensure all partnership commitments and agreements are fulfilled and all staff members are well-utilized to support these efforts.
• Collaborates with the KMC Team and Resort Staff on processes and procedures that create a culture of sponsorship and awareness throughout all departments.
• Interfaces with sponsors, volunteers, spectators, tournament tour professionals and staff, as well as corporate executives and representatives.
• Assists with other functional/operational areas required by the tournament.
• Perform other duties as assigned.

Minimum Qualifications and Skill Requirements: The ideal candidate will have the following experience and characteristics:

• College degree preferred or 5 years of related experience preferably in a sales role in the golf/hospitality/service industry.
• Proven track record of success in developing and implementing marketing and sales strategies for sponsorship and hospitality sales of sports or special event programs.
• Proven experience building relationships with executive level leadership while seeking sponsorship commitments and/or referrals.
• Knowledge of golf including experience working with golf tournaments or similar high profile sporting or special events is preferred.
• Self-starter with ability to work independently to research, identify and solicit prospects for purpose of initiating discussions and setting up face to face meetings.
• Proven understanding of branding and marketing to develop and write impactful proposals that meet the needs of the partner.
• Knowledge and use of social media to drive awareness and sales to include: Linked In, Facebook, Instagram, Pinterest, etc.
• A team player with a positive attitude.
• Excellent interpersonal and communication skills
• Strong management, organization and prioritization skills.
• Adept at negotiation, contract development, time management and implementation.
• Ability to listen and find immediate solutions to effectively solve problems
• An individual with credibility, good judgment and integrity.
• Tech-savvy and enjoy working with current technologies in a business environment.
• Valid Drivers’ License and ability to travel locally
• Able to work a flexible work schedule with weekends, evenings and some holidays.
• Able to lift, push or pull 25lbs. or more as needed.

All qualified applicants will receive consideration for employment without regard to their race, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status or medical condition.

BASIC FUNCTION(S):

• MAINTAINS AND REPAIRS ALL COMPONENTS WHICH ARE A PART OF THE TORO OR RAINBIRD AUTOMATIC IRRIGATION SYSTEM.
• MAINTAINS AND REPAIRS NATIONAL PUMP STATION AND ASSOCIATED COMPONENTS CONTAINED WITHIN THE PUMPHOUSE.
• COORDINATES WITH COURSE SUPERINTENDENT AND ASSISTANT COURSE SUPERINTENDENT(S) FOR MANUFACTURER, DISTRIBUTOR, OR OUTSIDE CONTRACTOR TO MAKE REPAIRS AND ALTERATIONS WHICH CANNOT BE COMPLETED IN-HOUSE.
• MAINTAINS APPROPRIATE RECORDS RELATING TO PROBLEM AREAS AND REPAIRS MADE TO THE IRRIGATION SYSTEM
• APPLIES PLANT PROTECTANT CHEMICALS AS INSTRUCTED BY SUPERVISOR AND IN A MANNER CONSISTENT WITH LABEL DIRECTIONS AND STIPULATIONS.
• OPERATES EQUIPMENT IN A SAFE AND ORDERLY FASHION. MAINTAINS ALL EQUIPMENT IN PROPER MANNER AS PER THE EQUIPMENT MANAGER
• MAINTAINS APPROPRIATE RECORDS PERTAINING TO PRODUCTS USED, AREA OF APPLICATION, WEATHER, AND ANY OTHER PERTINENT INFORMATION REQUESTED BY SUPERVISOR.
• PERFORMS ALL OTHER DUTIES RELATED TO CARE AND MAINTENANCE OF THE GOLF COURSE.

DUTIES & RESPONSIBILITIES: PERFORMS ALL PHASES OF ROUTINE MAINTENANCE AND CONSTRUCTION ON THE GOLF COURSE AND OWNER’S PROPERTIES INCLUDING, BUT NOT LIMITED TO:

• OPERATIONS OF ANY AND ALL MOWING EEQUIPMENT ASSOCIATED WITH COURSE/PROPERTY MANAGEMENT.
• PERFORMS ROUTINE MAINTENANCE AND CLEANING OF ALL EQUIPMENT OR TOOLS USED.
• APPLIES TURF AND ORNAMENTAL FERTILIZERS AS INSTRUCTED.
• ASSIST IN APPLICATION OF PLANT PROTECTANT CHEMICALS.
• RAKES AND RENOVATES SAND BUNKERS.
• DAILY COURSE SET-UP (CHANGING CUPS AND MOVING TEE MARKERS.)
• OPERATES ALL SPECIALIZED TURF EQUIPMENT.
• OPERATES DUMP TRUCK(S), WOOD CHIPPER, AND STUMP GRINDER.
• PERFORMS COURSE CONSTRUCTION TECHNIQUES AS REQUIRED.
• PERFORMS COURSE CLEAN-UP WHEN REQUIRED.
• PERFORMS ROUTINE EQUIPMENT AND BUILDING TASKS AS REQUIRED.
• IRRIGATES MANUALLY (SYRINGING) AS REQUIRED.
• PERFORMS OTHER DUTIES AS DIRECTED BY SUPERVISOR(S)
MINIMUM DESIRED QUALIFICATIONS:
• HIGH SCHOOL DIPLOMA OR EQUIVALENCY.
• REQUIRES A VALID DRIVER’S LICENSE.
• REQUIRED TO COMPLETE WORKER RIGHT-TO-KNOW SAFETY TRAINING.
• POSSESSES THE ABILITY TO FOLLOW WRITTEN AND ORAL DIRECTIONS.
• REQUIRES KNOWLEDGE OF TOOLS, METHODS AND MATERIALS USED IN GROUNDS AND LANDSCAPE MAINTENANCE.
• KNOWLEDGE OF THE GAME OF GOLF.
• POSSES CURRENT NORTH CAROLINA PESTICIDE APPLICATOR LISCENSE IN APPROPRIATE CATEGORIES.
• REQUIRES KNOWLEDGE OF AGRONOMY, TURFGRASS SCIENCE AND THE RULES OF GOLF.
• **REQUIRES THE PROPER WORK ETHIC, DESIRE TO LEARN, DESIRE TO IMPROVE, AND THE DRIVE TO FOLLOW THROUGH AND BECOME SUCCESFUL IN OUR INDUSTRY.

The Fleet Mechanic will perform preventative maintenance, servicing, troubleshooting, and necessary repairs to fleet equipment, trailers, tractors, and handheld tools and equipment as directed by the Equipment Manager. These responsibilities pertain to assigned landscape mowers, trimmers, saws, and vehicles of various types. Position will also assist with Turf Equipment maintenance as needed.

Position Responsibilities
• Maintain and repair all Landscape fleet equipment and perform preventative maintenance.
• Diagnose failures and disassemble, repair and reassemble quickly and efficiently.
• Complete all necessary supporting documents, including maintenance and service records.
• Maintain cleanliness in areas of work and tools.
• Maintain a positive attitude and attendance record.
• Perform all assigned duties in a safe and productive manner.
• Follow the direction of the Equipment Manager and Senior Turf Equipment Technician
• Work with or without direct supervision, must be a self-starter and team player
  Qualifications
  • High school diploma or general equivalency diploma (GED)
  • 21 years of age or older
  • 1 year mechanic experience on light and heavy equipment
  • Working knowledge and experience with hydraulics, hydrostatics, equipment electrical, 2 and 4 stroke engines, and diesel engines.
  • Lift, push and pull a minimum of 50 lbs repeatedly
  • Valid driver’s license
  • Drug Free
    What we Offer
    • A fast-paced, friendly, and energetic work environment
    • A chance to work with great people
    • A wage consistent with one’s ability and experience
    • Health Insurance, vacation pay and other company benefits
    • Potential to grow into a Turf Equipment Technician with increase income options

Overview: This position functions as part of the property M&E Department by providing a variety of basic skills for the resort rooms and conference areas. Typical work would include completing daily work assignments in a timely manner such as the preventative maintenance of the buildings and equipment, performing basic repairs to include: tile, furniture, or equipment, painting, plumbing, or drywall repairs as well as and answering maintenance calls from both internal and external customers regarding general maintenance items. Reports to the Director of M&E. The opening after training will primarily be scheduled for second shift.

Responsibilities:
• Provides general maintenance skills necessary for diagnosing and repairing buildings and equipment at the property including performing: basic painting, light carpentry, minor electrical, plumbing, and mechanical work. Work may consist of changing light bulbs, switch plate covers, replacing filters, switching out condo appliances (stoves, refrigerators, microwaves, washer/dryers), greasing equipment etc.
• Accountable for materials used, ordering items needed for job completion or inventory replacement per established Company procedure.
• Performs preventative maintenance as assigned.
• Troubleshoots maintenance calls and performs basic repairs or reaches out for assistance when issues are beyond the scope of one’s capabilities and require specialized skills
• Performs project work as assigned during property renovations
• Follows all policy, procedures and service standards.
• Reports any unusual occurrence and/or damage that may have taken place that is observed while on duty
• Performs other duties as assigned.
  Qualifications:
  • Heating & Electric: Ability to identify if units are operating properly, make basic repairs such as replacing light bulbs/fluorescent tubes and installing filters
  • Plumbing: Ability to repair/replace sinks, faucets, lavatories, valves, toilet fixtures, etc. install faucet washers/gaskets; take steps to unclog drain systems and plumbing using augers and drain snakes.
  • Carpentry: Ability to repair/replace hardware (towel bars, toilet paper holders, mirrors) and make repairs to doors and window frames.
  • Proficient in the use of tools and power equipment common to the trades
  • Ability to comply with all current related safety and health requirements.
  • Must possess physical stamina and condition to withstand heavy labor related work in an outside environment subject to extremes in temperature including sun exposure as well as working in tight spaces, lifts objects weighing up to 70 pounds, climbs up/down 3 flights of stairs, using ladders both A frame and extension types, employee stands, walks, stoops, kneels, crouches, crawls for up to 8 hour shift
  • Ability to bend at waist and perform repetitive foot and hand action with good hand/eye/foot coordination required
  • Must possess a valid driver's license.
  • Ability to interact with guests
  • Ability to maintain a professional courteous manner with all residents, vendors, contractors, coworkers and guests of the property
  • Prefer past Hotel/hospitality experience
  • Prefer experience or schooling in a trade such as plumbing, HVAC, electrical, painting, carpentry, flooring, etc.
  • Must be available to work shifts that include: days, nights, weekends and holidays.

Purpose

• Assists the chefs in all basic food preparation both in banquets and a la carte service. Assists in the opening and closing of the kitchen, shift reports, inventory and some ordering

Primary Responsibilities

• Daily production and preparation of food for banquets and a la carte
• Supervision of staff
• Administrative duties including shift reports
• Responsible for organizing small teams so that meals go out on time and work areas remain clean and orderly
• Oversees preparation, cooking and presentation of meals in a specific venue
• Directing staff in preparing, cooking and presenting culinary dishes and enforcing health and hygiene standards in the kitchen
• Maintain thorough cleanliness and sanitation of work area; other cleaning as necessary
• Perform other duties as assigned

Required Work Skills and Knowledge

• Good organizational and communication skills
• Extensive knowledge of food preparation, sanitation, food safety and knife skills
• Food Handler Card required (certification through Kingsmill upon hire)
• Ability to lift, push, pull and carry a minimum of 25 pounds
• Ability to stand for 8-10 hours in a hot environment
• Ability to work days, nights, weekends, holidays

Required Education and Experience

• 3 years of work in a professional kitchen with 6 months in a lead cook (First Cook) role or formal kitchen training and degree from an accredited culinary school, apprenticeship or equivalent work experience

Preferred Education and Experience

• Knowledge of sauces, soups, kitchen
• Knowledge of Kronos
• 6 months of supervisory experience preferred in a restaurant/food outlet

 

Responsible for dish and pot washing, keeping floors clean daily, taking out waste products (trash, recycling, etc.), keeping back dock clean and overall upkeep of the kitchen. Primary Responsibilities:

• Washing of all kitchen and service ware, cleaning of kitchen, taking out waste
• Maintain thorough cleanliness and sanitation of work area; other cleaning as necessary
• Performing other duties as assigned

Required Work Skills and Knowledge:

• General knowledge of kitchen sanitation
• Ability to lift, push, pull and carry a minimum of 25 pounds
• Ability to stand for 8-10 hours in a hot environment
• Food Handler Card required (certification through Kingsmill upon hire)
• Must have excellent written and oral communication skills
• Ability to work days, nights, weekends, holidays

Required Education and Experience:

• Must be at least 18 years old

Preferred Education and Experience:

• High School or GED

 

Job Summary: Assists the Chef De Parties in all basic food preparation both in banquets and a la carte service Qualifications:

• Basic knowledge of food preparation, sanitation, food safety and knife skills
• Knowledge of soups and sauces preparation
• Food Handlers Card required (certification through Kingsmill upon hire)
• Ability to lift, push, pull and carry a minimum of 25 pounds
• Ability to stand for 8-10 hours in a hot environment
• Ability to work days, nights, weekends, holidays

Responsibilities:

• Assist in production and preparation of food for banquets and a la carte and perform work duties according to Prep List posted in banquet kitchen per recipe
• Ensure safety conditions in food areas
• Effective food management
• Ensures proper plating
• Timely management of food orders and recipes
• Utilization of food resources
• Follow standard recipes for food prep
• Confirms consistency of standard recipes
• Routine preparation, cooking and serving of food
• Maintain thorough cleanliness and sanitation of work area; other cleaning as necessary

Required experience and education:

• Basic and secondary kitchen training required
• Formal kitchen training and degree from an accredited culinary school, apprenticeship or equivalent work experience
• 3 years of work in a professional kitchen

OVERVIEW: This position is responsible for providing exceptional, upscale salon experience for hair and makeup services for guests booked by the Spa for the property ensuring standards are maintained providing a positive guest experience. Reports to the Assistant Spa Manager. RESPONSIBILITIES:

• Provide professional hair consultation, design and styling services.
• Perform comprehensive hair color and highlighting services.
• Provide contemporary hair cutting services.
• Act as a Salon Consultant for special events (weddings, etc)
• Manage salon inventory and product levels reporting levels to managers prior to running out of supplies.
• Ensure each shift that salon is safe, sanitized and equipment is in good working order or reports issues to managers, disinfects equipment including clippers and brushes and sweeps the floors in between guests, dusting the salon maintaining a clean and welcoming appearance at all times.
• Stay current with industry trends and willing to learn new skills and take company sponsored classes.
• Make recommendations to management regarding purchases of new product for use in the salon and for retail sale.
• Offer guests products used during service for sale by the spa to increase revenue.
• Follow product and spa protocols.
• Make guests comfortable, offering them a beverage ensuring a positive experience.
• Perform other duties as assigned.

QUALIFICATIONS:

• Possess ability to deliver exemplary customer service
• Possess the ability to be professional in appearance
• Possess physical stamina to perform all aspects of this position to include standing, stooping, bending, twisting and lifting up to 40 lbs. for 8 hour shift
• Ability to communicate with guests and members to determine their needs
• Possess Virginia Board for Barbers and Cosmetology issued License
• High School Diploma or GED
• 2 years’ experience as a professional cosmetologist preferably in a resort or busy salon
• Prefer professional make up experience
• Ability to work flexible hours including days, nights, weekends and holidays

Overview: This position functions as part of the property maintenance and engineering team, providing the general maintenance for the plumbing throughout the resort and condos including new installations and repairs, estimations for new plumbing work (man hours, material and equipment needed).

Responsibilities:

• Performs installs of new equipment, makes modifications or repairs to existing equipment
• Performs preventive maintenance for plumbing fixtures throughout resort and condos
• Performs general maintenance tasks necessary for repair at the property.
• Performs a variety of duties troubleshooting and repairing plumbing systems including breakdown issues, etc for the property location.
• Prepares estimates, man hours, materials used and orders items needed for job completion or inventory replacement per established Company procedure.
• Provides leadership and training for other plumbing personnel and plumbing initiatives.
• Follows all policy, procedures and service standards and complies with all current related safety and health requirements.
• Performs other duties as assigned.

Qualifications:

• Possess a valid drivers’ license
• Skilled in use of tools common to the trade including welding and hand and powered tools
• Must be able to climb stairs and ladders to include extension ladders repetitively during the shift
• Ability to use of respiratory protection when required. OSHA standards requiring a clean – shaven face and a medical screening may be required.
• Must possess physical stamina to withstand heavy labor related work in a variety of inside/ and outside environments that may include exposure to various types of weather including exposure to the sun.
• Must be capable of lifting, pushing or pulling and carrying objects weighing a minimum of 50 pounds.
• Ability to read blue prints and manuals
• Ability to stand, walk, stoop, kneel, crouch, reach, bend at waist, and perform repetitive foot and hand action with good hand/eye/foot coordination required throughout the 8 hour shift
• Previous experience with commercial and residential properties is required; hotel experience is preferred Journeyman’s card, preferred
• Ideally possesses 10 years’ experience with plumbing systems and experience working on commercial plumbing fixtures
• Current Active Master Plumber Certification/License, preferredAbility to work days, nights, weekends, holidays

Responsible for performing all spray applications and fertilizer applications.  Assists with special projects and irrigation.

Responsibilities:
• Follows all training, general safety rules and regulations, policy, procedures and service standards while performing job duties
• Handles pesticides correctly according to the warning labels and SOPs
• Exercises care for tools and equipment used on the job
• Responds to emergency events and other scheduled property events
• Performs the application of chemicals, fertilizers and pesticides to turf and ornamental areas.
• Repairs and operates all aspects of irrigation including irrigation controls, heads and lines
• Operates and  services pump station
• Diagnoses wilt and hand waters greens
• Performs other duties as assigned
Qualifications:
• Possesses knowledge of common turf weeds, plant diseases and pests
• Proficient in troubleshooting and repairing irrigation controllers
• Possesses State Registered Spray Technician license or the ability to obtain one within 30 days of hire
• Possesses State Applicators License or the ability to obtain licensure within 30 days of hire
• Possess a valid state drivers’ license
• Previous landscape experience preferred
• High School diploma or GED
• Ability to withstand a range of outside weather conditions (heat/cold, rain/snow) including prolonged exposure to sunlight
• Ability to lift, push, pull a minimum of 50 pounds
• Ability to stand, walk, stoop, knee, crouch, reach for an extended period of time
• Ability to bend at the waist and perform repetitive foot and hand action
• Possesses good hand/eye/foot coordination required
• Ability to work days, nights, weekends, holidays

Purpose: Responsible for guest and customer service that includes by not limited to phone etiquette, proper tee time and tee sheet management, cash control, assisting customers with merchandise sales and stocking of merchandise.  Duties of this position include facility cleanliness including dusting, sweeping and vacuuming.  Assisting professional staff with tournament set-up may also be part of this position.

Primary Responsibilities: 
• Performing computer log in and entries, viewing lesson scheduler, working with POS, selling and booking tee times, and billing out customers
• Providing members and guests with assistance and customer service Tee time and tee sheet management
• Performing cash control, working with a cash bank, performing end of shift cash out
• Maintaining facility cleanliness by dusting, sweeping and vacuuming facility Stocking, pricing and selling merchandise
• Assisting staff with tournament set-up
• Other duties as assigned
Required Work Skills and Knowledge: 
• Must possess excellent oral communication skills
• Must be able to interact with members and guests providing them with exceptional customer service
• Must possess excellent computer skills and be able to navigate through various programs
• Must be able to work well within a group
• Candidates must have professional presentation and be willing to follow the Kingsmill grooming standards
• Ability to lift, push, pull or carry 90 pounds
• Ability to stand for long periods of time
• Ability to withstand constant movement of extremities
• Ability to bend at waist and perform repetitive hand, wrist and foot action
• Ability to understand verbal and written instructions
• Ability to work days, nights, weekends, holidays with flexible availability
• Good hand/eye/foot coordination required
• Ability to work days, nights, weekends and holidays
Preferred Work Skills and Knowledge: 
• Knowledge of scheduling programs
  Preferred Education and Experience:
• High School Diploma or GED
• Experience in retail or other sales field
 

Overview: This position functions as part of the property maintenance and engineering team, providing the general maintenance of the HVAC equipment throughout the property. This work is to include new installations, preventive maintenance and estimations for work (man hours, materials and equipment). The HVAC Technicians also provide leadership and training for other HVAC personnel and assist other maintenance personnel with general maintenance tasks as needed outside HVAC.

Responsibilities:
• Performs preventative maintenance for HVAC equipment throughout the property.
• Installs new equipment and modifies existing equipment.
• Performs general maintenance tasks necessary for repair and maintenance of facility.
• Performs a variety of duties troubleshooting and repairing HVAC equipment (breakdown issues) for the property location.
• Accountable for materials used and ordering of items needed for job completion or inventory replacement per established Company procedure.
• Follow all policy, procedures and service standards.
• Perform other duties as assigned.
Qualifications:
• Skilled in use of tools common to the trade
• Knowledge of safety and health requirements required for HVAC positions
• Possess strong electrical and mechanical troubleshooting skills
• Ability to read and interpret schematics and manuals
• Must possess a valid driver's license
• Must possess physical stamina and condition to withstand heavy labor related work in a variety of inside/outside environments that may include exposure to various types of weather both cold/hot including exposure to the sun, capable of lifting, pushing or pulling and carrying objects weighing a minimum of 50 pounds, climbing ladders both “A” and extension and stairs, ability to stand, walk, stoop, kneel, crouch, reach, bend at waist and perform repetitive foot and hand action repetitively throughout the 8 hour shift.
• Possess hand/eye/foot coordination
• CFC qualified
• Experience with chiller and boiler systems
• Experience with refrigeration systems
• Minimum of 3 years’ experience working with/repairing HVAC systems
• Journeyman’s card a plus
• Master HVAC trade card OR 20 years’ experience with commercial HVAC equipment, preferred
• Ability to work days, nights, weekends, holidays required

Overview: This position will serve primarily in a supervisory capacity but has the ability to work in the capacity of a server. Supervisors are expected to oversee and run outlet dining functions, complete necessary daily administrative duties and enforce/maintain all service standards, procedures and policies. Responsibilities:

• Supervise outlet activities, perform opening and closing duties for the outlet
• Supervisor shift employees ensuring all expected standards are met and company policies are enforced
• Perform administrative duties to include scheduling employees, performing inventory, ordering supplies, completing daily paperwork and reporting shift information to manager
• Act as a public relations representative for the outlet with guests including: explaining menu and specials, taking orders, up-selling, collecting the bill, assisting all other employees, and resolving customer issues and delivering superior service
• Perform accurate cash handling
• Maintain thorough cleanliness and sanitation of work and dining areas as well as other cleaning as necessary
• Serve as mediator between front and back of house outlet staff.
• Work with chefs to resolve guest food complaints
• Monitor and enforce state liquor laws and alcohol awareness
• Lead by example and train employees by demonstrating proper service standards, procedures and policies
• Share menu knowledge with team
• Conduct meetings and daily line-ups
• Call in or off staff based on business volume
• Maintain visibility during peak outlet dining hours
• Assist with serving duties when outlet is busy
• Perform other duties as assigned

Qualifications:

• Must be at least 21 years of age
• High school diploma or equivalent required
• Required 2-3 years of relevant experience in a restaurant or hotel food and beverage operation
• Proficient with Microsoft Word, Excel, Outlook preferred
• Must be willing to teach, and provide constructive feedback
• Ability to work well with others
• Ability to lift, push, pull or carry up to 40 pounds, to lift loaded food tray above shoulder
• Ability to walk, stoop, kneel, crouch, reach, stand for 8-10 hours in a hot environment
• Ability to bend at waist and perform repetitive hand and foot action with good hand/eye/foot coordination
• Must possess excellent verbal and written communication skills
• Ability to adapt to change, new situations changes in staffing and procedures
• Strong knowledge of food, wine, liquor, beer and styles of service
• Knowledge of pertinent health regulations and liquor laws
• Possess Food Handler Certification within 30 days of hire
• Possess TIPS certification within 30 days of hire
• Take Cash Handling/Credit Card training within 30 days of hire
• Ability to work days, nights, weekends, holidays

Overview: Responsible for working with the Retail Merchandise Manager to ensure merchandise is received, tagged and processed in a timely manner.

Responsibilities:
• Follows all policy, procedures and service standards.
• Ensures basic product is kept at correct par levels.
• Facilitates shipping and receiving, checking in merchandise, matching purchase orders to sales orders and distributing merchandise to sales associates/outlets
• Reads customer orders, work orders, shipping orders, or requisitions and notifies manager of any discrepancies.
• Moves materials and items from receiving or storage areas to shipping or to other designated area.
• Sorts and places materials or items on racks, shelves, or in bins according to predetermined sequence such as size, type, style, color, or product code
• Ensures warehouse is accessible and safe for sales and customer traffic.
• Receives, tags, requisitions and processes all merchandise for department in a timely manner
• Keeps merchandise cage, work area, facilities and warehouse clean and organized
• Manages inventory control
• Works with Merchandise Manager to correct purchase orders
• Ensures all transfers/receiving is correct and accurate
• Communicates product needs/par stock levels
• Works with vendors to ensure invoices are received and the charges are correct
• Records amounts of materials or items received or distributed via appropriate computer program
• Assists with physical inventory counts
• Assists with other Merchandise activities and/or events
• Assists with outlet set up/tear down of merchandise as needed
• Assists in filling in shifts in the Retail Shops as needed
• Works for set up/running of/tear down of the Merchandise Tent for LPGA event
• Perform other duties as assigned
Qualifications:
• High school diploma or GED and 6 months previous warehouse receiving experience
• Retail experience a plus
• Must have the ability to work accurately and be detail oriented
• Must have excellent oral and written communication skills with the ability to write business correspondence
• Ability to read and interpret documents
• Basic math (add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals), writing and computer skills to include Microsoft Office
• Ability to work independently as well as with others in a team environment
• Must be able to lift, push or pull up to 50 pounds, stand, walk, reach with arms, handle, squat, use hands to finger, sit and bend for eight hour shift.
• Capable of working in a varied climatic environment with exposure to temperature changes during the various seasons
• Must be able to work nights, weekends and holidays.

Overview:  Responsible for ensuring all assigned grounds in the residential areas are maintained according to residential contracts and Preferred Hotel property standards and overall quality.

Responsibilities:
• Follow all general safety rules and regulations while performing job duties
• Generate weekly reports to manager on labor hours and grounds conditions.
• Assist in generating daily work assignments then overseeing and working with a small crew of 5-8 people on those assignments.
• Assist in on-site training of groundskeepers and gardeners and is responsible for resort landscape activities in the absence of the superintendent/supervisor.
• Perform all duties of Gardener Steps 1, 2 & 3 with proficiency
• Ensure that all assigned work is completed in a timely and efficient manner
• Train groundskeepers and gardeners in steps pertaining to gardening/landscape operation
• Perform weekly inspections of landscape areas and generate detailed reports
• Perform special projects and perform other duties as deemed necessary
Qualifications:
• Possess knowledge of commonly used native shrubs, trees, perennials and annuals used on the property
• Ability to operate a backhoe front bucket
• Ability to hand dig in various climatic conditions (hot/cold temperatures), lift, push, pull a minimum of 50 pounds, stand, walk, stoop, kneel, crouch, reach, bend at the waist and perform repetitive foot and hand action, withstand a range of outside conditions (heat/cold, rain/snow), withstand prolonged exposure to sunlight for up to 8 hour shift
• Good hand/eye/foot coordination required
• Ability to operate hand tools
• Ability to operate power hand tools
• Strong verbal and written communication skills
• Strong interpersonal and organizational skills
• Must be customer service oriented
• Possess valid VA Driver’s License
• Must be at least 18 years of age
• Experience in related position is required
• Must possess valid Virginia Registered Technician License or the ability to obtain within 90 days of hire
• Certified to spread or spray pesticides (or the ability to obtain certification within 90 days)
• Ability to work days, nights, weekends, holidays

Overview: This position is responsible for overseeing housekeeping personnel and ensuring guest rooms and public spaces are maintained to Kingsmill Standards. Reports to the Director of Rooms. Responsibilities:

• Manages room division employees including: scheduling and developing employees to ensure employees uphold Kingsmill service standards
• Interviews, hires, trains, reviews, coaches and counsels department employees
• Oversees laundry operations to ensure efficient and effective process of linens with outsourced vendors and in-house deliveries
• Oversees uniform vendor adheres to delivery agreements
• Oversees contract labor agreements and staffing levels to ensure business volume is met.
• Ensures that housekeeping staff are in uniform and compliant with Kingsmill Grooming Standards
• Oversees work assignments daily, monitors efficiency/completion of work and maintains standards of quality
• Ensures processes are in place to ensure efficient check-in process and timely completion of cleaning guest rooms
• Addresses and resolves employee issues/concerns that arise
• Sets a positive work environment for department employees and holds the team accountable
• Ensures effective use of training and technical tools, i.e. HIGs, Stratton Warren, HotSauce and Springer Miller
• Manages labor and expense budget
• Directs staff to ensure daily departmental duties are completed holding line up
• Provides fiscal management to include maintaining proper inventory levels, procurement, P&L critique and labor management
• Ensures proper use of chemicals and cleaning supplies by monitoring usage, providing hazcom training for employees and ensuring proper labeling of hazardous supplies in accordance with the property hazard communication program
• Oversees the guest dry cleaning program utilizing an external vendor
• Interviews vendors and reviews RFPs.
• Negotiates contractual vendor arrangements and presents to upper management Organizes and maintains department incentive program
• Works with buildings, maintaining and operating within the guidelines of the established budget
• Completes reviews for department employees in a timely manner following company guidelines
• Monitors work assignments daily, monitors efficiency/completion of work and maintains standards of quality
• Responds to guest issues as they arise ensuring satisfaction is achieved
• Ensures HOTSOS tickets are initiated for maintenance requests
• Inspects guest rooms, public space and laundry daily
• Cleans and inspects rooms as required
• Performs other duties and special projects as assigned

Qualifications:

• Possess excellent leadership, coaching, motivation and evaluating skills
• Must have professional presentation and strong customer service and communication skills
• Knowledge of the majority of equipment used in day-to-day housekeeping operation
• Ability to lift, push, pull a minimum of 50 pounds, stand and/or walk, climb stairs for an 8 hour shift
• Ability to stoop, kneel, reach or perform repetitive foot and hand action and bend at waist performing duties of the job in a variety of weather conditions (IE hot/cold/rain/snow) with prolonged exposure to sunlight
• Ability to work well with others at all levels and work with little supervision
• Possess working knowledge of infection control techniques
• Ability to negotiate contracts ensuring business objectives are achieved
• Ability to multi-task and create a positive work environment for departmental staff
• Ability to exercise good judgment in making decisions Ability to prioritize and have a sense of urgency to complete projects and be detail oriented
• Bilingual is a plus Familiarity with Stratton Warren, HotSOS and OPERA a plus
• 3-5 years management experience in housekeeping, laundry or operationally related at a hotel or resort
• Proficiency in hospitality computer systems
• Proficiency in planning, organizing, scheduling, maintaining budget standards, conducting inventories and placing purchase orders
• Must have valid drivers’ license
• Ability to work days, nights, weekends, holidays